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Discussion topic: My sky +hd boxes are showing no satellite signal is being received

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This message was authored by Crh1 This message was authored by: Crh1

My sky +hd boxes are showing no satellite signal is being received

I have two sky plus hd boxes on multi room and the are both saying no satellite signal is being received

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This message was authored by Mark39 This message was authored by: Mark39

Re: My sky +hd boxes are showing no satellite signal is being received

Posted by a Superuser, not a Sky employee. Find out more

It sounds like your dish has moved, possibly as a result of the bad weather. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect. 

 

You'll need to engage a local satellite engineer to take a look. Or now might be a good opportunity to consider upgrading to Sky Q or Stream.

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