Discussion topic: My sky + box keeps disconnecting from the internet

This message was authored by: teresa123456789 · ‎02 Mar 2022

Why does my Sky + box keep disconnecting fromt he internet. I go on evry 2/3 weeks and I have to reconnect my broadband to my sky+ box. All other features work on my TV like netflix, Amazon prime etc but it frustrating when sky won't work.

This message was authored by: Mr+Flibbles+86 · ‎02 Mar 2022

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you

This message was authored by: Annie+UK · ‎02 Mar 2022

Have you tried allocating a Static IP address to your Sky box? Google for instructions that work with your router

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream

This message was authored by: Mr+Flibbles+86 · ‎04 Mar 2022

Update – We are still looking to help you @teresa123456789. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: My sky + box keeps disconnecting from the internet

My sky + box keeps disconnecting from the internet

All Replies

Re: My sky + box keeps disconnecting from the internet

Re: My sky + box keeps disconnecting from the internet

Re: My sky + box keeps disconnecting from the internet

Was this discussion not helpful?

Search Sky Community

Start a new discussion