28 Feb 2024 11:04 AM
My tv is not getting a signal.
my Netflix and all other services work. But my sky box is not
28 Feb 2024 11:05 AM - last edited: 28 Feb 2024 11:07 AM
Posted by a Superuser, not a Sky employee. Find out more"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected
"No Satellite Signal" is an error generated by your Sky box and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
28 Feb 2024 11:06 AM
I hate this system.
my sky+ box is t working. All my other services are working. Just not sky
28 Feb 2024 11:13 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ellyellyelly6 wrote:
I hate this system.
my sky+ box is t working. All my other services are working. Just not sky
If you're seeing a 'no satellite signal' it has nothing to do with the broadband your other devices use. It means there's a problem with your dish setup. See @Annie+UK's post for what to do.
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