My sky box is not getting a satellite signal

[Daniel18]

My sky box is not getting any satellite signal 

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out someone to check your system, another option is to move to Sky Q as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream if you want to move away from satellite TV and use the Internet

[StevieR69]

I am also getting a warning that I am not receiving a satellite signal, but this is only on certain channels. So if I select a channel I can receive, like BBC1 then Input 1 Lock Indicator Reads 'OK' and Input 1 Network Id 0002/0800. 

However if I select a channel I cannot receive, like ITV2, the Input 1 Lock Indicator Reads 'Not Locked' and the Input 1 Network Id is 'NULL'.

I have tried restarting the box and Sky+Rebuild without any change. Anyone got an idea of what is going on here ?

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out someone to check your system, another option is to move to Sky Q as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream if you want to move away from satellite TV and use the Internet