0

Discussion topic: My previous HD box is not working, and Sky can’t provide Sky Q box as there’s No dish

Reply
Avatar for Ali_007
Level 0 icon
What's this?
This message was authored by: Ali_007

Message posted on ‎12 Oct 2025 10:16 AM

My previous HD box is not working, and Sky can’t provide Sky Q box as there’s No dish

I've moved to a new address with my previous Skybox HD, but it doesn't work anymore. Sky can't provide Sky Q box access as there's no dish service is allowed in my current address. Can anyone please advise how I can watch TV then ? I'm having issues 

Report post
Post 1 of 3
46 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎12 Oct 2025 10:24 AM

Re: My previous HD box is not working, and Sky can’t provide Sky Q box as there’s No dish

Posted by a Superuser, not a Sky employee. Find out more

@Ali_007 

In that case you're limited to either Stream or Sky Glass to continue with a TV service through Sky.

 

Research both fully as it's a totally different experience to satellite TV and will depend on you having adequate broadband. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 3
41 Views
0 Likes
Reply
Confetti Ring
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎12 Oct 2025 10:33 AM

Re: My previous HD box is not working, and Sky can’t provide Sky Q box as there’s No dish

Posted by a Superuser, not a Sky employee. Find out more
@Ali_007 wrote:

Sky can't provide Sky Q box access as there's no dish service is allowed in my current address. 

@Ali_007 do you mean you're not allowed to have your own satellite dish? Is there a communal dish?

Report post
Post 3 of 3
36 Views
0 Likes
Reply
Reply