0

Discussion topic: My Sky box isn’t getting a satellite connection

Reply
Avatar for PG24
Level 0 icon
What's this?
This message was authored by: PG24

Message posted on ‎24 Mar 2025 02:43 PM

My Sky box isn’t getting a satellite connection

my Sky box isn't getting a satellite signal 

Report post
Post 1 of 2
145 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎24 Mar 2025 02:48 PM

Re: My Sky box isn’t getting a satellite connection

Posted by a Superuser, not a Sky employee. Find out more

@PG24 

No satellite signal it's almost certainly a dish misalignment. Sky no longer support Sky+ and Sky+HD, but if you have Sky Protect through Domestic and General Insurance you can call them to arrange an engineer, otherwise you'll need to employ a local satellite engineer at your own expense to check it (or contact Sky to upgrade to Sky Q or change to Glass / Stream).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 2
142 Views
Reply
Reply