Discussion topic: My Sky + box has stopped working because the (coaxial?) cable has broken
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Jun 2024 09:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
My Sky + box has stopped working because the (coaxial?) cable has broken
The cable between the dish and the box has broken, the metal clips at the end of the cable disintegrated and came out of the box and now can't go back in.
I wondered if it is worth repairing/replacing (if it can be repaired/replaced) or if an upgrade to Sky Q would be a good idea?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 27 Jun 2024 09:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky + box has stopped working because the (coaxial?) cable has broken
It's not difficult to replace an f-connector which is fitted at the end of the cable, if you're DIY-minded. There are numerous video clips on YouTube which demonstrate how it's done.
If you decide to upgrade to Sky Q, the installer will sort out the cabling at no additional cost.
Message posted on 27 Jun 2024 09:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Sky + box has stopped working because the (coaxial?) cable has broken
@zella1920 wrote:The cable between the dish and the box has broken, the metal clips at the end of the cable disintegrated and came out of the box and now can't go back in.
I wondered if it is worth repairing/replacing (if it can be repaired/replaced) or if an upgrade to Sky Q would be a good idea?
Sky won't repair it unless you do upgrade to Sky Q. However, you can get an independent satellite engineer to repair it.
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page