15 Dec 2023 02:13 PM
Require the phone number to contact sky to let them know we are moving. Tried online, after checking new address told to call but no number given. Please help we move in 3 days!
15 Dec 2023 02:17 PM
Posted by a Superuser, not a Sky employee. Find out more@leavinghome Your not talking directly with Sky this is a customer helps customer forum only with no account access
Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk
If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number
https://www.sky.com/help/home#M1014
or if you have sky mobile/talk call 150
15 Dec 2023 04:28 PM - last edited: 15 Dec 2023 04:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@leavinghome wrote:
Please help we move in 3 days!
That's probably going to be a problem, because Sky no longer offers installer support for Sky+ HD (and even if they did you'd be unlikely to get a slot before next year). Unfortunately moving to Sky Q would have a similar delay.
You may well be better off booking an independent installer if there's no dish (or a dish without a compatible LNB) at the new address, but you'd have to pay for it yourself.
If you want to move Sky Broadband too, the lead time on that is now definitely into 2024.
17 Dec 2023 07:55 AM
@leavinghome you should have contacted Sky a month before the move😉
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