Discussion topic: Moving home have been told to call you what is the number

This message was authored by: leavinghome · ‎15 Dec 2023

Require the phone number to contact sky to let them know we are moving. Tried online, after checking new address told to call but no number given. Please help we move in 3 days!

This message was authored by: SKY1992bf · ‎15 Dec 2023

@leavinghome Your not talking directly with Sky this is a customer helps customer forum only with no account access

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

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This message was authored by: TimmyBGood · ‎15 Dec 2023

@leavinghome wrote:

Please help we move in 3 days!

That's probably going to be a problem, because Sky no longer offers installer support for Sky+ HD (and even if they did you'd be unlikely to get a slot before next year). Unfortunately moving to Sky Q would have a similar delay.

You may well be better off booking an independent installer if there's no dish (or a dish without a compatible LNB) at the new address, but you'd have to pay for it yourself.

If you want to move Sky Broadband too, the lead time on that is now definitely into 2024.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Exiled-in-HH · ‎17 Dec 2023

@leavinghome you should have contacted Sky a month before the move😉

Exiled in HH

Discussion topic: Moving home have been told to call you what is the number

Moving home have been told to call you what is the number

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