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Discussion topic: Missing Channels

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This message was authored by AndewTh This message was authored by: AndewTh

Missing Channels

Yesterday I had all my usual channels working fine.

But today a lot of my favorite channels are showing an error

 

For your information 25

This programme is not available

 

The missing channels I have found so far

Discovery

Alibi

Gold

TCM Movies

Discovery Turbo

Animal Planet

Sky History

Eden

Discovery Science

Discovery History

 

All these channels worked yesterday

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Missing Channels

Posted by a Superuser, not a Sky employee. Find out more

Have you rebooted and/or tried a planner rebuild on your Sky box?

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
AndewTh
Topic Author
This message was authored by AndewTh This message was authored by: AndewTh

Re: Missing Channels

I have rebooted my sky box Its a very old Sky Box 

 

I unplugged it pulled out the card. Waited a few minutes and turned it back on and put the card back in

AndewTh
Topic Author
This message was authored by AndewTh This message was authored by: AndewTh

Re: Missing Channels

Is there a help line I can call to get help?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Missing Channels

Posted by a Superuser, not a Sky employee. Find out more

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page

 

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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