Have been watching on this set up for over 20 years. Yesterday afternoon it just stopped working and gave the above error message. The dish seems ok. All wires are connected. Have switch off and switched back on after 1 hour. I still get the same message.
Posted by a Superuser, not a Sky employee. Find out more
The cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
Posted by a Superuser, not a Sky employee. Find out more
@Ad50 If you look at your Signal Strengths in Services > Settings > Signal I'd hazard a guess that one of the Inputs isn't getting a signal.
Sky Community Forum SuperUser Former Sky+HD Beta Tester Sky Signature, Sky Sports, Sky HD, Sky Mobile Member Of The Community Since 2011 Staying on Sky+HD until Sky force me off
