Migrating from SKY+ to SKY Q

[bettyh02]

Considering switching my 90 year old MIL from SKY+ to SKY Q. More or less happy with the deal. However there's one issue that's potentially blocking the switch.

Her SKY+ box has about 12 recordings she wants to keep.

There's a few shows she does not want to lose and will stay on SKY+

1. from the obsolete channel "SPOTLIGHT TV" where there's a performance of "Look at Us" by Vince Gill - it's available on youtube. She watches this every day as it reminds her of my late father-in-law.
2. Channel 5 like  Great British Ships HMS Belfast her brother served on the Ship in WWII
3. SKY arts - The Eagles: Live from the LA Forum - I told her it's always being repeated

When the box is de-commisioned - will she still be able to playback those important to her programmes?

[SKY1992bf]

@bettyh02  unfortunately she'll lose access to all of them as it's not possible to transfer them over 

[Annie+UK]

When you move to Sky Q your Sky+ viewing card is disabled and your recording will be no longer accessible

Recording on a sky box are temporary, the box is not meant for archiving recordings. The recordings will be lost eventually when the box fails

[bettyh02]

So logically then I should cancel my SKY Q upgrade?

[Mark39]

I guess that's up to your MIL, but if the recordings are important to her, then perhaps, yes.

Do remember that all hard disks fail eventually, and even the most recent Sky+ boxes are at least 6 years old....

If you've ordered Sky Q already and cancel, the Viewing Card in your MIL's box will be disabled at some point and need to be replaced. The replacement Card will still allow access to existing recordings.

[SKY1992bf]

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@bettyh02 wrote:

So logically then I should cancel my SKY Q upgrade?

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@bettyh02  If your mother in law wants to keep the recordings then yes, but you must do so before installation 

note if q has been ordered and you cancel you might find the existing Sky + viewing card will still be disabled and this is normal practice, a new sky q viewing card will be issued regardless of cancellation just replace existing card with the q one