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Discussion topic: Message says to call or will lose all channels by August

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This message was authored by ChSw This message was authored by: ChSw

Message says to call or will lose all channels by August

Every few minutes a message pops up saying that I have to call or I will lose all sky channels by August. When I call it directs me here! 
what should I do?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Message says to call or will lose all channels by August

Posted by a Superuser, not a Sky employee. Find out more

If you have an old Sky+ box, which isn't capable of receiving HD, you will start to lose channels from August.

 

If that applies to you, you would either need to upgrade to Sky Q or Sky Stream, or obtain a replacement Sky+HD box from the likes of ebay to continue to receive these channels. Used Sky+HD boxes are available to buy from eBay for around £30.

 

If ypu have a Sky+HD box already, you won't lose any channels.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Message says to call or will lose all channels by August

Posted by a Superuser, not a Sky employee. Find out more

If you have an old Sky+ box, which isn't capable of receiving HD, you will start to lose channels from August.

 

If that applies to you, you would either need to upgrade to Sky Q or Sky Stream, or obtain a replacement Sky+HD box from the likes of ebay to continue to receive these channels. Used Sky+HD boxes are available to buy from eBay for around £30.

 

If ypu have a Sky+HD box already, you won't lose any channels.

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