Message on tv saying no signal. Unable to access channels. Need help to fix this. Message on tv sayi

[Beverleyt2023]

Message on tv saying no signal. Unable to access channels. Need help to fix this.

[Mark39]

To clarify:

'no signal'?

Or 'no satellite signal'?

[Beverleyt2023]

No signal

[Mark39]

Check that your TV is switched to the HDMI port that your Sky box is connected to. Then restart your Sky box by switching off at the plug for at least 4 minutes.

If that doesn't fix it, there's may be a problem with the cable between your Sky box and TV. WIth both your TV and your Sky box in standby, disconnect the cable, swap the ends over and reconnect it. Then try again.

[Daniel0210]

@Beverleyt2023 

You also posted this on the Sky Q board (since removed) so can you confirm which you have - Sky+ or Sky Q? 

[Daniel0210]

@Beverleyt2023 

You have again posted on the Sky Q board. This time you've confirmed you have Sky+HD and NOT Sky Q so no point in you posting there. It has again been removed. You have this thread. You also said that the message says no satellite signal whereas on here you've said no signal ~ so which is it? 

[Annie+UK]

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

"No Satellite Signal" is an error generated by your Sky box and usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet