Message on screen saying ‘there is a problem with the hard disc drive fault’

[NealB2024]

Message on screen saying ‘there is a problem with the hard disc drive fault’

[caesarome · Accepted solution]

@NealB2024 

Try a planner rebuild:

Press Services on your remote

Select Help

Select Sky+ Rebuild

This should take no longer than 10 minutes,

[Annie+UK]

---

@NealB2024 wrote:

Message on screen saying ‘there is a problem with the hard disc drive fault’

---

See question Q14 in my Sky Plus F⋅A⋅Q

[NealB2024]

I have passed on your advice to the person at the home address.  I will reply with an update shortly

Thank you 

Neal

[NealB2024]

We have tried this but ithas not worked 

Also followed the next step, turn off and restart, still will not allow any recording

[Mark39]

@NealB2024 as a last resort you could try a System Reset (it's in the same menu as a Planner Rebuild). If that doesn't restore normal working, I'm afraid the hard disk has died and the box will need to be replaced. There are used boxes available on ebay etc for around £30 (DRX890 and DRX895 models only), or now might be the time to upgrade to Sky Q.

[NealB2024]

Thank you, will give this a try

If not, I guess its time to upgrade to Sky Q