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Discussion topic: Lost of satellite signal on tv as soon as a programme records

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aql0560
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Lost of satellite signal on tv as soon as a programme records

‎23 Feb 2022 01:20 PM

When I start to record a programme I lose satellite signal and there fore I can not watch TV whilst the programme is been recorded. 

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Mark39
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Re: Lost of satellite signal on tv as soon as a programme records

‎23 Feb 2022 01:42 PM

Posted by a Superuser, not a Sky employee. Find out more

You have no signal on dish input 2. Assuming you have two cables from your satellite dish, check that both are still properly connected at the back of your Sky box. If all looks OK, restart the box by switching off at the plug for 4 minutes. If it's still unresolved,  give Sky a call to book am engineer.

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caesarome
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Re: Lost of satellite signal on tv as soon as a programme records

‎23 Feb 2022 01:22 PM

Posted by a Superuser, not a Sky employee. Find out more

Do you live in a flat, if not what are your signal strengths like, this can be found via Settings > Signal.

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aql0560
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Re: Lost of satellite signal on tv as soon as a programme records

‎23 Feb 2022 01:28 PM

No don't live in a flat

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Mark39
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Re: Lost of satellite signal on tv as soon as a programme records

‎23 Feb 2022 01:42 PM

Posted by a Superuser, not a Sky employee. Find out more

You have no signal on dish input 2. Assuming you have two cables from your satellite dish, check that both are still properly connected at the back of your Sky box. If all looks OK, restart the box by switching off at the plug for 4 minutes. If it's still unresolved,  give Sky a call to book am engineer.

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aql0560
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Re: Lost of satellite signal on tv as soon as a programme records

‎23 Feb 2022 05:24 PM

Mark39,cheers for your advice.Sorted.input 2 was loose.Thanks.

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Mark39
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Re: Lost of satellite signal on tv as soon as a programme records

‎23 Feb 2022 05:27 PM

Posted by a Superuser, not a Sky employee. Find out more

Glad you were able to fix it easily 🙂

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