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Discussion topic: Loss of channels

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Avatar for Lee210
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This message was authored by: Lee210

Message posted on ‎07 Jan 2025 02:13 PM

Loss of channels

I've lost most of my channels. I've already turned my box off at the wall for a duration of 4 minutes like suggested in response to other customers!

I need an engineer to come and take a look! There is clearly an issue with the dish.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Jan 2025 02:26 PM

Re: Loss of channels

Posted by a Superuser, not a Sky employee. Find out more

@Lee210 

Sky no long support Sky+ or Sky+HD boxes or connected dish faults. You'll need to employ a local satellite engineer at your own expense or contact Sky to upgrade to Sky Q or move to Stream/Glass.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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