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This message was authored by: Onthebrink

Loss of catch up tv, , sky store, box sets erc

My sky+ box is working normally but won't show any of the. Catchup or box sets or sky cinema or any of the top picks from the home page. anyone else having this issue? only tv guide and planner working fine. Rebooted but no success- and network connection is fine.  Problem at Sky ?


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This message was authored by: caesarome Answer

Re: Loss of catch up tv, , sky store, box sets erc

Posted by a Superuser, not a Sky employee. Find out more

Since you have rebooted you might find these start working for you over the coming hours.

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This message was authored by: caesarome Answer

Re: Loss of catch up tv, , sky store, box sets erc

Posted by a Superuser, not a Sky employee. Find out more

Since you have rebooted you might find these start working for you over the coming hours.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

This message was authored by: Neal+Bunker

Re: Loss of catch up tv, , sky store, box sets erc

Catch up is all to hell at the moment,I have had trouble for a week and am no further forward,good luck.

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This message was authored by: Onthebrink

Re: Loss of catch up tv, , sky store, box sets erc

Thanks - they were back after about four hours so all good now . Just needed a bit of patience! 😁

This message was authored by: Eternally+Vexed

Re: Loss of catch up tv, , sky store, box sets erc

I've got the same problem as the OP; The programme guide is fine and I can access my recordings, but I've got no access to On Demand services. I've rebooted both my router and the Sky box itself twice now, but still no joy. 

This message was authored by: caesarome

Re: Loss of catch up tv, , sky store, box sets erc

Posted by a Superuser, not a Sky employee. Find out more

As I said earlier, afrer rebooting leavei t for a few hours as they might return as the did for the OP here.

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