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Discussion topic: Loss of HD channels

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This message was authored by: Nicholas999

Loss of HD channels

Every two or three days I have to ring Sky and get them to send a signal to reactivate the HD channel ( WHY).

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This message was authored by: Mark39

Re: Loss of HD channels

Posted by a Superuser, not a Sky employee. Find out more

Clearly your Viewing Card loses the HD privelege which Sky has to reinstate. Why it does that, I don't know, but it might be something to do with Sky+ being an increasingly unsupported legacy product.. 

This message was authored by: Annie+UK

Re: Loss of HD channels

Posted by a Superuser, not a Sky employee. Find out more

Something must be broken, have Sky suggested a new viewing card? Are you disconnecting the power for extended periods of time?

 

If your sky box is connected to the phone or broadband then you can perform a new install yourself that will stop the need to call Sky but this is only a work-a-round and will not fix the issue 😞

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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