Discussion topic: Loss of HD channels
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Message posted on 01 Feb 2025 01:08 PM
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Loss of HD channels
Every two or three days I have to ring Sky and get them to send a signal to reactivate the HD channel ( WHY).
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Message posted on 01 Feb 2025 01:18 PM
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Re: Loss of HD channels
Clearly your Viewing Card loses the HD privelege which Sky has to reinstate. Why it does that, I don't know, but it might be something to do with Sky+ being an increasingly unsupported legacy product..
Message posted on 01 Feb 2025 01:20 PM - last edited: 01 Feb 2025 01:21 PM
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Re: Loss of HD channels
Something must be broken, have Sky suggested a new viewing card? Are you disconnecting the power for extended periods of time?
If your sky box is connected to the phone or broadband then you can perform a new install yourself that will stop the need to call Sky but this is only a work-a-round and will not fix the issue 😞
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