0

Discussion topic: Locked satelite signal

Reply
This message was authored by Amy+Lou80 This message was authored by: Amy+Lou80

Locked satelite signal

My satelite signal is locked - what do I do?

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Locked satelite signal

Posted by a Superuser, not a Sky employee. Find out more

You jump for joy as LOCKED is a good thing 👍

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Amy+Lou80
Topic Author
This message was authored by Amy+Lou80 This message was authored by: Amy+Lou80

Re: Locked satelite signal

Hi @Annie+UK thank you for that! I still can't get all the channels I pay for, I'm only getting some of the free ones, not all of them 🤔

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Locked satelite signal

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

 

Is your viewing card paired to your box?

 

Try performing a New Install, which will re-pair your card

See question Q21 in my Sky Plus F⋅A⋅Q

 

Additional help with your viewing card can be found here
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion