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Discussion topic: Live pause is not available and i can't watch programmes on planner.

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This message was authored by MAZZBOMB76 This message was authored by: MAZZBOMB76

Live pause is not available and i can't watch programmes on planner.

I can't seem to pause live TV and I can't access my programmes on planner. I've paid my bill so I can't see wht the problem is. 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Live pause is not available and i can't watch programmes on planner.

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

 

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Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

 

Additional help with your viewing card can be found here
Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
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