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Discussion topic: Ive cancelled sky signature pack but can still access it after my contract ended

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This message was authored by: baggieboy61

Ive cancelled sky signature pack but can still access it after my contract ended

I recently cancelled my sky signature pack and have received a mail from sky confirming my subscription has ended but I can still access channels on the signature pack.

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This message was authored by: Mark39

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Some of the channels comprised in the Signature pack are free to air, which means you don't need a subscription to view them.

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This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Thanks for the quick response but I can still access all of the channels I had prior to cancelling .

This message was authored by: Annie+UK

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Can you access boxsets and/or record/playback ?

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Bear in mind you have to give 31 days notice to cancel, and during the notice period you still have full access. 

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This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Yes I can access everything I had previously, including recordings , catch up. 

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This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

The notice period has ended and I've had email confirmation that the subscription finished on 26th .

This message was authored by: Mark39

Re: Ive cancelled sky signature pack but can still access it after my contract ended

Posted by a Superuser, not a Sky employee. Find out more

Looks like you're lucky then, for the time being at least!

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This message was authored by: baggieboy61

Re: Ive cancelled sky signature pack but can still access it after my contract ended

That's what I was thinking 😁Thanks for the responses 👍

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