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Message posted on ‎15 May 2025 03:09 PM

Intermittent loss of sound and picture

My Tv pics via my sky box is cutting out. This includes any saved programs. Pictures come back but then fail again quite regularly.

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎15 May 2025 03:18 PM

Re: Intermittent loss of sound and picture

Posted by a Superuser, not a Sky employee. Find out more

Try a different HDMI cable

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

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Avatar for Annie+UK
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What's this?
Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎15 May 2025 03:18 PM

Re: Intermittent loss of sound and picture

Posted by a Superuser, not a Sky employee. Find out more

Try a different HDMI cable

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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