Impossible to actually talk to a sky representative by phone

[jessicakh]

I have been trying to talk to a customer service PERSON and all I get is press this press that. what sequence of key presses will get me to actually talk to someone please

Jessica

[Daniel0210]

@jessicakh 

You have posted in the Sky+ board. This is a platform Sky no longer support although they'll give troubleshooting advice etc. So what Sky+ issue do you have?

[Mel193]

All I'm getting is press this press that when all I want to do is talk to someone 

[Daniel0210]

@Mel193 
All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

[Mark39]

---

@Mel193 wrote:

All I'm getting is press this press that when all I want to do is talk to someone 

---

@Mel193 what problem are you having that's telling you to press (yellow?) etc? We may be able to help.