I want to speak to somebody on the phone

[Wk2]

I actually need to speak to a human being on the phone, not talk to this thing

[SKY1992bf]

@Wk2 

Is the issue something we can help with and save you a call?

These are the current methods for contacting Sky…

▪️call by dialling 150 (free) from either a Sky Talk landline or a Sky mobile.

Calls to Sky will start automated which may offer you the online help route (see below) or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

▪️online help via this link
https://www.sky.com/help

▪️ Sky Assistant is also available at the top of sky.com/help for most service issues and gives you 24/7 help and a quick response. It will provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

▪️Social Media You can also get in touch with Sky via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.

[Daniel0210]

---

@Wk2 wrote:

I actually need to speak to a human being on the phone, not talk to this thing

---

@Wk2 

'This thing' is a Community discussion forum where we try to help other Sky customers. You aren’t communicating with Sky by posting on here. 

We are all human so ask away here if you wish.

[caesarome]

@Wk2 

What is the issue with your Sky+ box as we might be able to help ?