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Discussion topic: I need a contact number for Sky customer services

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This message was authored by David363 This message was authored by: David363

I need a contact number for Sky customer services

I need a quote for an upgrade of my current package to SkyQ. I have been offered a good deal for TV by BT and want to see if Sky is competitive on price as I have been a Sky customer for 24 years.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need a contact number for Sky customer services

Posted by a Superuser, not a Sky employee. Find out more

@David363 
Recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back. There's a good chance a better offer will be forthcoming if you upgrade to Sky Q. 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.



▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I need a contact number for Sky customer services

Posted by a Superuser, not a Sky employee. Find out more
Use the following link for contacting Sky: CONTACT

 

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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