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Discussion topic: I’m not getting all the music channels.

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This message was authored by: 123Slaphead

I’m not getting all the music channels.

I'm not getting all the music channels. There is a message at the top of the screen stating this channel is currently affected by a problem with your satellite signal. This is not a new problem as this has been going on for about 3/4months. 

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This message was authored by: Daniel0210

Re: I’m not getting all the music channels.

Posted by a Superuser, not a Sky employee. Find out more

@123Slaphead 
Have a look at the Sky+ section on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
If that doesn’t help you, you will have to arrange an engineer to check your dish alignment but there will probably be a charge. .


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Mark39

Re: I’m not getting all the music channels.

Posted by a Superuser, not a Sky employee. Find out more

You've posted in the Sky+ forum, but I don't recognise the error message you're seeing. Do you have Sky Q? 

 

Given that the problem has been o going for months, have you spoken to Sky about it?

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