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Discussion topic: I have the message ‘please insert your viewing card with the chip facing up’ message

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AHussain1
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I have the message ‘please insert your viewing card with the chip facing up’ message

‎10 Sep 2024 09:29 PM

I have the message 'please insert your viewing card with the chip facing up' message coming up and cannot access most channels, channels 1-5 are working. Cannot view recorded programmes too

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Annie+UK
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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I have the message ‘please insert your viewing card with the chip facing up’ message

‎11 Sep 2024 08:33 AM

Posted by a Superuser, not a Sky employee. Find out more

Is your Sky Plus box HD?

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
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