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Discussion topic: I have no red button showing on SKy Sports + (412)

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This message was authored by anniec This message was authored by: anniec

I have no red button showing on SKy Sports + (412)

I want to watch the EFL on sky sports + but I can only see the game that has been chosen as the main one. I keep seeing red button being mentioned but there is no red button on my screen. I thought this was just a glitch but it seems to be permanent.

My box is sky HD


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I have no red button showing on SKy Sports + (412)

Posted by a Superuser, not a Sky employee. Find out more

@anniec 

Sky+ customers (where you've posted) cannot receive red button games. Customers with Sky+ (with the full sports subscription) will receive the new Sky Sports+ Channel (412), but will not have access to the live streams as Sky+ is not compatible with the Sky Sports App.

See the article in the News section at the top of the page

https://helpforum.sky.com/t5/Sky-TV/Introducing-Sky-Sports/ba-p/4706785

Even though the SKY box doesn't support the new Sky Sports app that is showing the alternative games you can use the app on a mobile device such as iphone/ipad or Android mobile or tablet (but unfortunately not on a desktop). 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I have no red button showing on SKy Sports + (412)

Posted by a Superuser, not a Sky employee. Find out more

@anniec 

Sky+ customers (where you've posted) cannot receive red button games. Customers with Sky+ (with the full sports subscription) will receive the new Sky Sports+ Channel (412), but will not have access to the live streams as Sky+ is not compatible with the Sky Sports App.

See the article in the News section at the top of the page

https://helpforum.sky.com/t5/Sky-TV/Introducing-Sky-Sports/ba-p/4706785

Even though the SKY box doesn't support the new Sky Sports app that is showing the alternative games you can use the app on a mobile device such as iphone/ipad or Android mobile or tablet (but unfortunately not on a desktop). 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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