Discussion topic: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
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Message posted on 10 Apr 2024 08:29 PM
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I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
When I ordered Sky I informed the salesman I had two Tvs that I wanted to receive Sky on. I have received one Sky box and one remote, do I need the same for the second TV
My current Virgin setup does have 2 of each
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Message posted on 10 Apr 2024 08:54 PM
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Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
Sky don't do new Sky+ subscriptions (where you've posted) so have you got sky Q?
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Message posted on 10 Apr 2024 08:56 PM - last edited: 10 Apr 2024 09:01 PM
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Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
@Coniston5 wrote:
do I need the same for the second TV
Yes, but unless you specifically ordered the appropriate Multiscreen or Whole Home subscription supplement and hardware, you aren't going to get that.
You've posted in the Sky+ forum, which almost certainly isn't appropriate. Have you received a Sky Q or a Sky Stream box?
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Message posted on 10 Apr 2024 10:35 PM
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Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
I have ordered Sky whole house, presumably I need to contact Sky and order another box and remote
Message posted on 10 Apr 2024 10:39 PM
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Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
Is that Sky Stream or Sky Glass ?
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Message posted on 10 Apr 2024 11:24 PM
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Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
@Coniston5 wrote:
I have ordered Sky whole house, presumably I need to contact Sky and order another box and remote
Yes, that's right. Whole Home doesn't include a separate Puck for your second tv. It has to be ordered additionally.
Message posted on 11 Apr 2024 01:27 PM
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Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each
@Coniston5 wrote:
I have ordered Sky whole house, presumably I need to contact Sky and order another box and remote
'Whole Home', presumably.
Just ordering the subscription add-on doesn't get any particular number of viewing devices.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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