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Discussion topic: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

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This message was authored by Coniston5 This message was authored by: Coniston5

I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

When I ordered Sky I informed the salesman I had two Tvs that I wanted to receive Sky on. I have received one Sky box and one remote, do I need the same for the second TV

My current Virgin setup does have 2 of each

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

Posted by a Superuser, not a Sky employee. Find out more

@Coniston5 

Sky don't do new Sky+ subscriptions (where you've posted) so have you got sky Q?


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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

Posted by a Superuser, not a Sky employee. Find out more

@Coniston5 wrote:

 

do I need the same for the second TV

 

Yes, but unless you specifically ordered the appropriate Multiscreen or Whole Home subscription supplement and hardware, you aren't going to get that.

 

You've posted in the Sky+ forum, which almost certainly isn't appropriate.  Have you received a Sky Q or a Sky Stream box?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Coniston5
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This message was authored by Coniston5 This message was authored by: Coniston5

Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

I have ordered Sky whole house, presumably I need to contact Sky and order another box and remote

This message was authored by caesarome This message was authored by: caesarome

Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

Posted by a Superuser, not a Sky employee. Find out more

@Coniston5 

Is that Sky Stream or Sky Glass ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

Posted by a Superuser, not a Sky employee. Find out more

@Coniston5 wrote:

I have ordered Sky whole house, presumably I need to contact Sky and order another box and remote


Yes, that's right. Whole Home doesn't include a separate Puck for your second tv. It has to be ordered additionally. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I have 2 TVs but only received one Sky box, and one remote. Do I need 2 of each

Posted by a Superuser, not a Sky employee. Find out more

@Coniston5 wrote:

I have ordered Sky whole house, presumably I need to contact Sky and order another box and remote


'Whole Home', presumably.

 

Just ordering the subscription add-on doesn't get any particular number of viewing devices.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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