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Discussion topic: I had to cancel my Sky q upgrade. Now sky+ box not working

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This message was authored by Rab27 This message was authored by: Rab27

I had to cancel my Sky q upgrade. Now sky+ box not working

I suspect the sky+ card has been cancelled as I have the new Sky Q card. Sky Q upgrade not until July. How do I get my sky + box back working?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I had to cancel my Sky q upgrade. Now sky+ box not working

Posted by a Superuser, not a Sky employee. Find out more

Your suspicions are most likely correct. Just use your Sky Q card in place of your Sky+card, and pair the card with your box.

 

https://www.sky.com/help/articles/sky-viewing-card-help-activate-plus

 

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I had to cancel my Sky q upgrade. Now sky+ box not working

Posted by a Superuser, not a Sky employee. Find out more

Your suspicions are most likely correct. Just use your Sky Q card in place of your Sky+card, and pair the card with your box.

 

https://www.sky.com/help/articles/sky-viewing-card-help-activate-plus

 

Rab27
Topic Author
This message was authored by Rab27 This message was authored by: Rab27

Re: I had to cancel my Sky q upgrade. Now sky+ box not working

Thanks, good to know but I followed the instructions to re-pair the card already in the sky+ box and that worked a treat. back in business

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