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Discussion topic: I cannot turn my TV on as the blue light on the SKY box is going round continuously

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This message was authored by: Jonkan

I cannot turn my TV on as the blue light on the SKY box is going round continuously

I was watching a recorded programme and the tv just turned itself off. The blue light on the SKY BOX IS ON CONTINUOUSLY 

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This message was authored by: Annie+UK

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Posted by a Superuser, not a Sky employee. Find out more

Do you have a Sky Plus box?

 

There could have been a power spike

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
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This message was authored by: Mark39

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Posted by a Superuser, not a Sky employee. Find out more

Have you tried restarting your Sky box by switching off at the plug for 4 minutes?

This message was authored by: GD1

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Posted by a Superuser, not a Sky employee. Find out more

@Jonkan  If this is a Blue Circle on the front of your Sky box then you have Sky Q not Sky + 

 

Does your box look like this? 

 

SkyQ.jpg

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Jonkan

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Great idea it worked   Thank you 

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