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Discussion topic: I cannot turn my TV on as the blue light on the SKY box is going round continuously

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This message was authored by Jonkan This message was authored by: Jonkan

I cannot turn my TV on as the blue light on the SKY box is going round continuously

I was watching a recorded programme and the tv just turned itself off. The blue light on the SKY BOX IS ON CONTINUOUSLY 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Posted by a Superuser, not a Sky employee. Find out more

Do you have a Sky Plus box?

 

There could have been a power spike

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by Mark39 This message was authored by: Mark39

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Posted by a Superuser, not a Sky employee. Find out more

Have you tried restarting your Sky box by switching off at the plug for 4 minutes?

This message was authored by GD1 This message was authored by: GD1

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Posted by a Superuser, not a Sky employee. Find out more

@Jonkan  If this is a Blue Circle on the front of your Sky box then you have Sky Q not Sky + 

 

Does your box look like this? 

 

SkyQ.jpg

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Jonkan
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This message was authored by Jonkan This message was authored by: Jonkan

Re: I cannot turn my TV on as the blue light on the SKY box is going round continuously

Great idea it worked   Thank you 

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