This discussion topic has been answered Discussion topic: I cannot record any chanel on my box
- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page
 
Message posted on 06 Mar 2025 09:00 AM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
I have just returned from a 2 month holiday and although I can watch channels ok I cannot record any channels. The system says Interactive Services are not available.
Best Answers
Message posted on 06 Mar 2025 09:50 AM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
@Christmas225 wrote:
Yes I unplug all my appliances whilst away
Your box would have missed its authorisation signal thus the viewing card will need re-authorising
Try performing a New Install, this will reset your viewing card
- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page
 
All Replies
Message posted on 06 Mar 2025 09:42 AM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
			
				
					
						
							Re: I cannot record any chanel on my box
						
					
					
				
			
		
	
			
	
	
	
	
	
Try a Planner Rebuild
Message posted on 06 Mar 2025 09:43 AM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
			
				
					
						
							Re: I cannot record any chanel on my box
						
					
					
				
			
		
	
			
	
	
	
	
	
@Christmas225 was your Sky box turned off at the plug while you were away?
Message posted on 06 Mar 2025 09:48 AM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
			
				
					
						
							Re: I cannot record any chanel on my box
						
					
					
				
			
		
	
			
	
	
	
	
	
Yes I unplug all my appliances whilst away
Message posted on 06 Mar 2025 09:50 AM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
@Christmas225 wrote:
Yes I unplug all my appliances whilst away
Your box would have missed its authorisation signal thus the viewing card will need re-authorising
Try performing a New Install, this will reset your viewing card
Message posted on 06 Mar 2025 05:27 PM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
			
				
					
						
							Re: I cannot record any chanel on my box
						
					
					
				
			
		
	
			
	
	
	
	
	
Thanks for your replies. Problem now sorted.
- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page