I can't get all my sky channels

[JaneN1]

Mini TV unavailable no satellite signal 

[Annie+UK · Accepted solution]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out someone to check your system, another option is to move to Sky Q as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream if you want to move away from satellite TV and use the Internet

[BillnotAI]

So this is just an excuse to move to a more expensive service - this is a bloody disgrace

[Annie+UK]

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@BillnotAI wrote:

So this is just an excuse to move to a more expensive service - this is a bloody disgrace

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Sky Q can be the same cost as Sky+, the Sky+ hardware cannot access some of the services Sky Q provides thus over time Sky+ becomes less and less value for money, plus the cost of keeping two satellite systems running will get out of control over time

[Mark39]

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@BillnotAI wrote:

So this is just an excuse to move to a more expensive service - this is a bloody disgrace

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What is? There's a fault with your dish setup. That's not something Sky can manufacture. You can get a local installer to fix it, if you don't want to upgrade.

Furthermore Sky Q doesn't have to be more expensive. The dish problem will be fixed at no additional cost if you upgrade and if you're on a legacy viewing package, you'll be able to subscribe to a cheaper, current package with Sky Q.

[GD1]

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@BillnotAI wrote:

So this is just an excuse to move to a more expensive service - this is a bloody disgrace

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You're only complaining to fellow customers, and no it's not an excuse for anything.

Simpe fact is the Sky+ system is years old and at the end of it's life, so your options are, continue using a system Sky no loger supports which means you foot the bill for any dish issues.  Or move to Sky Q which would be no more expensive than you already paying (it's not a more expensive service, unsure how you came to this incorrect conclusion).