0

Discussion topic: I can’t download bbc1 and 2 from yesterday,bbc3 and 4 are fine.

Reply
Reply
Avatar for Neal+Bunker
Level 2 icon
Topic Author
This message was authored by: Neal+Bunker

Re: I can’t download bbc1 and 2 from yesterday,bbc3 and 4 are fine.

Sorry,it's regarding being unable to download bbc1 and 2 from the page that's says yesterday on catch up,I can do it via sky go,but should not have to.

This message was authored by: Oddie2004

Re: I can’t download bbc1 and 2 from yesterday,bbc3 and 4 are fine.

This is the response I received from Sky last week so obviously it is still an issue and rebooting sky box,etc will make no difference.

 

Response received from Sky.At least they are now ackowledging there is a problem.

 

Thank you for providing us with this information.

 

I've had a look at Sky+ on our end and able to replicate the issues that you are facing with BBC Catch Up. I can understand this being very frustrating not being able to catch up via days for BBC programmes.

 

I've raised this off to our support teams to investigate this further. They'll work to have this resolved which we hope will be as soon as possible.

This message was authored by: Oddie2004

Re: I can’t download bbc1 and 2 from yesterday,bbc3 and 4 are fine.

Also problems with Sky channels today either using catch up or search.Seems like the whole programming system needs looking at instead of them saying our technicians are looking it and never getting a solution.They increase their prices while the service gets poorer and poorer.21 years I have been with them and never been so bad.

I expect although they deny it they want customers who still use Sky+ boxes to switch to Stream or Glass so they can reduce the amount of problems they are having although having said that Glass is just as poor apparently.

Reply