I can’t adjust the volume on my sky+

[John15151]

When I press the volume button on my remote nothing happens 

[John15151]

When I press the volume on my remote control the volume doesn't change 

[Mark39]

Welcome to the Community! Just in case you're now aware, we're mainly customers here.

Have you programmed your remote with the correct code for your TV?

https://www.sky.com/help/program-your-remote