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Discussion topic: I am unable to download on sky+ box starts downloading then states failed….all connections ok

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Gelcal
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I am unable to download on sky+ box starts downloading then states failed….all connections ok

‎24 Mar 2024 03:13 PM

From last night I have tried to download a couple of programs from on demand. It starts download and within seconds then shows failed. I have checked connections to router etc all ok.

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Mark39
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Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

‎24 Mar 2024 03:14 PM

Posted by a Superuser, not a Sky employee. Find out more

If you highlight a failed download in your Planner, and press i on your remote, what failure message is shown on screen?

 

Have you deleted all the failed downloads from your Deleted folder?

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caesarome
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Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

‎24 Mar 2024 03:14 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting both your broadband router and your Sky+ box ?

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

‎24 Mar 2024 03:14 PM

Posted by a Superuser, not a Sky employee. Find out more

If you highlight a failed download in your Planner, and press i on your remote, what failure message is shown on screen?

 

Have you deleted all the failed downloads from your Deleted folder?

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Gelcal
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This message was authored by Gelcal This message was authored by: Gelcal

Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

‎24 Mar 2024 03:17 PM

Yes I have twice but no luck 

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Hazel.th
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Re: I am unable to download on sky+ box starts downloading then states failed….all connections ok

‎07 May 2024 06:57 PM

Have you had any luck? My boxes are doing the same as from last night - on demand connected ok but sticks on downloading .  Message says service loading.

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