I am unable to download on sky+ box starts downloading then states failed….all connections ok

[Gelcal]

From last night I have tried to download a couple of programs from on demand. It starts download and within seconds then shows failed. I have checked connections to router etc all ok.

[caesarome]

Have you tried rebooting both your broadband router and your Sky+ box ?

[Mark39 · Accepted solution]

If you highlight a failed download in your Planner, and press i on your remote, what failure message is shown on screen?

Have you deleted all the failed downloads from your Deleted folder?

[Gelcal]

Yes I have twice but no luck 

[Hazel.th]

Have you had any luck? My boxes are doing the same as from last night - on demand connected ok but sticks on downloading .  Message says service loading.