0

Discussion topic: I am currently waiting for new viewing card I've paid my bill was told that card will be here o

Reply
Avatar for Christinesandeman
Level 1 icon
What's this?
This message was authored by: Christinesandeman

Message posted on ‎13 May 2024 11:42 AM

I am currently waiting for new viewing card I've paid my bill was told that card will be here o

Can I get sky engineer out
Report post
Post 1 of 14
1,116 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎13 May 2024 11:45 AM - last edited: ‎13 May 2024 11:46 AM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Posted by a Superuser, not a Sky employee. Find out more

@Christinesandeman 

You have posted on the Sky+ board. Sky no longer support Sky+ and Sky+HD so won't send an engineer. If you have Sky Protest through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense (or upgrade to Sky Q or change to Glass / Stream). 

Wanting an engineer visit doesn't fit in with your thread title though.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 14
1,113 Views
Reply
Avatar for Christinesandeman
Level 1 icon
What's this?
Topic Author
This message was authored by: Christinesandeman

Message posted on ‎13 May 2024 11:51 AM

Was yesterday that my viewing card was coming Monday nothing

Plus I've paid my bill this morning
Report post
Post 3 of 14
1,102 Views
0 Likes
Reply
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎13 May 2024 11:52 AM

Re: Was yesterday that my viewing card was coming Monday nothing

Posted by a Superuser, not a Sky employee. Find out more
@Christinesandeman wrote:
Plus I've paid my bill this morning
Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q, Sky Glass and Sky Stream
I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Report post
Post 4 of 14
1,097 Views
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎13 May 2024 11:53 AM

Re: Was yesterday that my viewing card was coming Monday nothing

Posted by a Superuser, not a Sky employee. Find out more

@Christinesandeman 

I'm not sure what paying your bill this morning has to do with either

a) waiting for a new viewing card or

b) wanting an engineer 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 5 of 14
1,096 Views
Reply
Avatar for Christinesandeman
Level 1 icon
What's this?
Topic Author
This message was authored by: Christinesandeman

Message posted on ‎13 May 2024 11:57 AM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Look up normally  sky people.on vans have exta spare are card 

Report post
Post 6 of 14
1,088 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎13 May 2024 11:59 AM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Posted by a Superuser, not a Sky employee. Find out more

@Christinesandeman 

Sky won't send a very busy engineer to hand you a viewing card. They send them out in the post. Out of interest, why do you need a new viewing card? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 7 of 14
1,081 Views
Reply
Avatar for Christinesandeman
Level 1 icon
What's this?
Topic Author
This message was authored by: Christinesandeman

Message posted on ‎13 May 2024 12:00 PM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Mines isn't  working  

Report post
Post 8 of 14
1,078 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎13 May 2024 12:01 PM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Posted by a Superuser, not a Sky employee. Find out more

@Christinesandeman 

Then I'm afraid you'll have to wait for Royal Mail. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 9 of 14
1,073 Views
0 Likes
Reply
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎13 May 2024 12:03 PM - last edited: ‎13 May 2024 12:04 PM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Posted by a Superuser, not a Sky employee. Find out more
@Christinesandeman wrote:

Mines isn't  working  

In what way is it not working?

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Report post
Post 10 of 14
1,069 Views
0 Likes
Reply
Avatar for Christinesandeman
Level 1 icon
What's this?
Topic Author
This message was authored by: Christinesandeman

Message posted on ‎13 May 2024 12:03 PM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

I don't like ur auttuied  towards to cumoster care I want to speak to ur manger

Report post
Post 11 of 14
1,068 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎13 May 2024 12:04 PM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Posted by a Superuser, not a Sky employee. Find out more

@Christinesandeman 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum. We are only trying to help you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 12 of 14
1,055 Views
Reply
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎13 May 2024 12:06 PM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Posted by a Superuser, not a Sky employee. Find out more

As you are awaiting a new card your existing card will have been cancelled so your only course of action is to wait patiently for the replacement

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Report post
Post 13 of 14
1,045 Views
Reply
Avatar for oj01
Level 14 icon
What's this?
Superuser
This message was authored by: oj01

Message posted on ‎13 May 2024 01:54 PM

Re: I am currently waiting for new viewing card I've paid my bill was told that card will be he

Posted by a Superuser, not a Sky employee. Find out more

@Christinesandeman Have Sky confirmed that they have sent out a new viewing card? 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Report post
Post 14 of 14
918 Views
0 Likes
Reply
Reply