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Discussion topic: I added Sky Movies today - but you’re still asking me for a PIN number. I can’t access the movies

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This message was authored by AlanW14 This message was authored by: AlanW14

I added Sky Movies today - but you’re still asking me for a PIN number. I can’t access the movies

I added sky movies much earlier today. But I can't access the films because you're still asking me for a PIN number - which I don't have!


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I added Sky Movies today - but you’re still asking me for a PIN number. I can’t access the movie

Posted by a Superuser, not a Sky employee. Find out more

@AlanW14 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

 

Unless you have changed it your pin number is usually the last 4 digits of your viewing card number.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I added Sky Movies today - but you’re still asking me for a PIN number. I can’t access the movie

Posted by a Superuser, not a Sky employee. Find out more

@AlanW14 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

 

Unless you have changed it your pin number is usually the last 4 digits of your viewing card number.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I added Sky Movies today - but you’re still asking me for a PIN number. I can’t access the movie

Posted by a Superuser, not a Sky employee. Find out more

The pin is the last 4 numbers on your viewing card which you can find via Settings > Systen Details on your Sky box, or you can set it to whatever you want via this link:


https://www.sky.com/help/articles/your-pin


Also you can reset it via your Sky+ box, to do this press the Services button on your remote and go to the Parental Control & Pin section then press the red button to reset it.


Or via the My Sky app > Manage Account > TV > TV Settings > TV Pin > Update.

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