How to view lost sky+ recordings,?! I agreed to Q.

[NOTON-knows]

I seriously think something should be done about this!

i have been a loyal subscriber for over 20 years, ± now there is no way to view my sky+ box since I got skyQ.  

Really, what???

Get this... I put my card in the old silver&blackSKY+ box in living room, pair card, worked fine, & then take card upstairs to old box. Pair that ,it worked. Then got Qbox & now I'm told that I can't even watch/veiw anything (hahaha CatchUp! )  I've recorded. 

Not even by having 2 accounts/card s on  me , it's the same address! 

It is possible, something needs to be done_

Sincerely,  I NOTON known ✓

[caesarome]

When you changed to Sky Q then you can no longer access content via the Sky+ box as the part on the dish called the LNB is changed for your Q box.

[Daniel0210]

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@NOTON-knows wrote:

Not even by having 2 accounts/card s on  me , it's the same address! 

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@NOTON-knows 

You can't have 2 TV subscriptions at the same address if that's what you're thinking you should be able to do. 

[Mark39]

@NOTON-knows simply Sky don't allow you to have both Sky+ and Sky Q subscriptions at the same time at the same address. That's been the case since Sky Q was released 10 years or so ago. I doubt anything will be done about it now.

[TimmyBGood]

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@NOTON-knows wrote:

now there is no way to view my sky+ box since I got skyQ.  

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What you've experienced is behaviour as designed, and has been that way since Q was launched in early 2016.  It's logically consistent because hard drive playback is a subscription function and once Sky Q is in place there's no longer a subscription for Sky+ at the address: unfortunately that doesn't mean it's not an unpleasant surprise.