31 Oct 2024 11:23 AM
Posted by a Superuser, not a Sky employee. Find out more
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
31 Oct 2024 06:23 PM
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
31 Oct 2024 06:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
31 Oct 2024 06:56 PM
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
01 Nov 2024 07:10 AM
Posted by a Superuser, not a Sky employee. Find out more
@Exiled-in-HH wrote:
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
They've already been informed that all support and updates have ceased. Maybe they feel that covers this.
01 Nov 2024 07:37 AM
@oj01 wrote:
@Exiled-in-HH wrote:
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
They've already been informed that all support and updates have ceased. Maybe they feel that covers this.
So they haven't explicitly be warned by this change ... a course of action promoted by many superusers in this discussion area🤔
It's a shame Sky customers are likely to continue waste money😔
01 Nov 2024 09:41 AM
Posted by a Superuser, not a Sky employee. Find out more
@Exiled-in-HH wrote:
@oj01 wrote:
@Exiled-in-HH wrote:
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
They've already been informed that all support and updates have ceased. Maybe they feel that covers this.
So they haven't explicitly be warned by this change ... a course of action promoted by many superusers in this discussion area🤔
It's a shame Sky customers are likely to continue waste money😔
Obviously superusers will no longer be promoting it moving forward but unfortunately we can't remove previous replies that suggest it
02 Nov 2024 02:37 PM
Is this Sky breaking the contracts with Sky+ users
02 Nov 2024 03:09 PM - last edited: 02 Nov 2024 03:09 PM
Posted by a Superuser, not a Sky employee. Find out more
@Neraklleb wrote:
Is this Sky breaking the contracts with Sky+ users
Sky have informed the Sky+ users that they no longer support their hardware and have given them the option to move to a supported service
02 Nov 2024 03:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Neraklleb wrote:
Is this Sky breaking the contracts with Sky+ users
Not unless you can find within your Sky+ terms and conditions something that says they'll always allow you to pair a Viewing Card and a Sky+ box you've acquired for yourself. I suspect that's highly unlikely.
03 Nov 2024 09:24 AM - last edited: 03 Nov 2024 09:25 AM
Posted by a Superuser, not a Sky employee. Find out more
The facility was there to permit transfer of a card from one box supplied by Sky to another box supplied by Sky.
Sky no longer supplies this hardware (and in most cases hasn't done so for years)
07 Nov 2024 02:02 PM
So I am legally allowed to switch my card between my homes with SKy+ boxes, but now sky say they is not possible, without telling anyone. The advisor said they will give me a new SkyQ, for jus one of my homes. So I would have to spend £600+ on extra boxes, plus the £125 a month. Next message is to sky to cancely subscription. Bye Bye Sky.......
07 Nov 2024 02:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@RobStar73 wrote:
So I would have to spend £600+ on extra boxes, plus the £125 a month.
Where has that figure come from? Sky Q boxes are loaned to you (but there is an admin/activation fee for mini boxes).
07 Nov 2024 02:09 PM - last edited: 07 Nov 2024 02:10 PM
Posted by a Superuser, not a Sky employee. Find out more
@RobStar73 wrote:
So I am legally allowed to switch my card between my homes with SKy+ boxes, but now sky say they is not possible, without telling anyone. The advisor said they will give me a new SkyQ, for jus one of my homes. So I would have to spend £600+ on extra boxes, plus the £125 a month. Next message is to sky to cancely subscription. Bye Bye Sky.......
It's always been against Skys Terms & Conditions to use a viewing card in a different address to that the account is registered
08 Nov 2024 02:19 PM - last edited: 08 Nov 2024 02:27 PM by Kelsingra
I have just successfully paired my viewing card to my Sky + box. Telephoned Sky . Automated service. Say you want to pair your card when asked and just follow the easy steps. It took a couple of minutes and my card was paired almost immediately. They wont let me put the telephone number I used in this message for some reason.
(removed)
Moderator note: Removed phone number.
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