This discussion topic has been answered Discussion topic: How to pair sky viewing card to Sky+ box
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Message posted on 31 Oct 2024 11:23 AM
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Re: How to pair sky viewing card to Sky+ box
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 31 Oct 2024 06:23 PM
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Re: How to pair sky viewing card to Sky+ box
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
Message posted on 31 Oct 2024 06:28 PM
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Re: How to pair sky viewing card to Sky+ box
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Message posted on 31 Oct 2024 06:56 PM
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Re: How to pair sky viewing card to Sky+ box
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
Message posted on 01 Nov 2024 07:10 AM
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Re: How to pair sky viewing card to Sky+ box
@Exiled-in-HH wrote:
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
They've already been informed that all support and updates have ceased. Maybe they feel that covers this.
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Message posted on 01 Nov 2024 07:37 AM
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Re: How to pair sky viewing card to Sky+ box
@oj01 wrote:
@Exiled-in-HH wrote:
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
They've already been informed that all support and updates have ceased. Maybe they feel that covers this.
So they haven't explicitly be warned by this change ... a course of action promoted by many superusers in this discussion area🤔
It's a shame Sky customers are likely to continue waste money😔
Message posted on 01 Nov 2024 09:41 AM
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Re: How to pair sky viewing card to Sky+ box
@Exiled-in-HH wrote:
@oj01 wrote:
@Exiled-in-HH wrote:
@nigea99 wrote:
@Exiled-in-HH wrote:
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
SKy may well inform SKY HD customers of the change but, if they do, it is more likely to be via personal comms to them rather than a global statements via press etc.
Confirmation would be good😉
They've already been informed that all support and updates have ceased. Maybe they feel that covers this.
So they haven't explicitly be warned by this change ... a course of action promoted by many superusers in this discussion area🤔
It's a shame Sky customers are likely to continue waste money😔
Obviously superusers will no longer be promoting it moving forward but unfortunately we can't remove previous replies that suggest it
Message posted on 02 Nov 2024 02:37 PM
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Re: Volume button not working on sky remote
Is this Sky breaking the contracts with Sky+ users
Message posted on 02 Nov 2024 03:09 PM - last edited: 02 Nov 2024 03:09 PM
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Re: Volume button not working on sky remote
@Neraklleb wrote:
Is this Sky breaking the contracts with Sky+ users
Sky have informed the Sky+ users that they no longer support their hardware and have given them the option to move to a supported service
Message posted on 02 Nov 2024 03:21 PM
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Re: Volume button not working on sky remote
@Neraklleb wrote:
Is this Sky breaking the contracts with Sky+ users
Not unless you can find within your Sky+ terms and conditions something that says they'll always allow you to pair a Viewing Card and a Sky+ box you've acquired for yourself. I suspect that's highly unlikely.
Message posted on 03 Nov 2024 09:24 AM - last edited: 03 Nov 2024 09:25 AM
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Re: Volume button not working on sky remote
The facility was there to permit transfer of a card from one box supplied by Sky to another box supplied by Sky.
Sky no longer supplies this hardware (and in most cases hasn't done so for years)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Nov 2024 02:02 PM
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Re: How to pair sky viewing card to Sky+ box
So I am legally allowed to switch my card between my homes with SKy+ boxes, but now sky say they is not possible, without telling anyone. The advisor said they will give me a new SkyQ, for jus one of my homes. So I would have to spend £600+ on extra boxes, plus the £125 a month. Next message is to sky to cancely subscription. Bye Bye Sky.......
Message posted on 07 Nov 2024 02:06 PM
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Re: How to pair sky viewing card to Sky+ box
@RobStar73 wrote:
So I would have to spend £600+ on extra boxes, plus the £125 a month.
Where has that figure come from? Sky Q boxes are loaned to you (but there is an admin/activation fee for mini boxes).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 07 Nov 2024 02:09 PM - last edited: 07 Nov 2024 02:10 PM
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Re: How to pair sky viewing card to Sky+ box
@RobStar73 wrote:
So I am legally allowed to switch my card between my homes with SKy+ boxes, but now sky say they is not possible, without telling anyone. The advisor said they will give me a new SkyQ, for jus one of my homes. So I would have to spend £600+ on extra boxes, plus the £125 a month. Next message is to sky to cancely subscription. Bye Bye Sky.......
It's always been against Skys Terms & Conditions to use a viewing card in a different address to that the account is registered
Message posted on
08 Nov 2024
02:19 PM
- last edited:
08 Nov 2024
02:27 PM
by
Kelsingra
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Re: How to pair sky viewing card to Sky+ box
I have just successfully paired my viewing card to my Sky + box. Telephoned Sky . Automated service. Say you want to pair your card when asked and just follow the easy steps. It took a couple of minutes and my card was paired almost immediately. They wont let me put the telephone number I used in this message for some reason.
(removed)
Moderator note: Removed phone number.
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