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This discussion topic has been answered Discussion topic: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

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This message was authored by: Sue31849

How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

I have a message on my screen saying I cannot access Catch Up or other facilities on my Sky+HD box without connecting to my broadband. How do I do this preferably using WiFi as the router is too far away to use a cable.

 


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This message was authored by: Mark39 Answer

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Posted by a Superuser, not a Sky employee. Find out more

@Sue31849 wrote:

@Mark39 

Yes my box does have a WPS button. What do I now do?


That's good news, as it means your Sky box has wifi capability, as @TimmyBGood posted. All you need to do is press the WPS button on your Sky box and then within 30 seconds press the WPS button on your broadband router (if it's a Sky router, it may be on the side). Providing your router and Sky box are within wifi range, it will connect automatically after a minute or so.

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This message was authored by: Mark39

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Posted by a Superuser, not a Sky employee. Find out more

Does your Sky box have a 'WPS' button on the front panel?

This message was authored by: TimmyBGood

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Posted by a Superuser, not a Sky employee. Find out more

@Sue31849 

 

As @Mark39 indicates, if the Sky box has a WPS button then that indicates it has built-in WiFi.

 

https://www.youtube.com/watch?v=xtT9RFMsU9Y 

 

If it doesn't then extra hardware (a 'Sky Mini Connector') is required and you'd have to source that second-hand because Sky no longer supplies such things.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: Sue31849

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

@Mark39 

Yes my box does have a WPS button. What do I now do?

This message was authored by: Mark39 Answer

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Posted by a Superuser, not a Sky employee. Find out more

@Sue31849 wrote:

@Mark39 

Yes my box does have a WPS button. What do I now do?


That's good news, as it means your Sky box has wifi capability, as @TimmyBGood posted. All you need to do is press the WPS button on your Sky box and then within 30 seconds press the WPS button on your broadband router (if it's a Sky router, it may be on the side). Providing your router and Sky box are within wifi range, it will connect automatically after a minute or so.

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This message was authored by: Sue31849

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

@TimmyBGood 

@Mark39

Thanks Guys - all set up now!!!

Sue31849

 

This message was authored by: Brevanic25

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

When I go to services settings and network I can't go any further and it says connection to broadband router and on demand fail

 

This message was authored by: Mark39

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Posted by a Superuser, not a Sky employee. Find out more

@Brevanic25 use the WPS button, as described in the post marked as the Answer.

This message was authored by: Bible1

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

No

tried this numerous times without success

This message was authored by: Annie+UK

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Posted by a Superuser, not a Sky employee. Find out more

@Bible1 wrote:

No

tried this numerous times without success


Use an Ethernet cable to connect the two together

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Posted by a Superuser, not a Sky employee. Find out more

@Bible1 does your Sky box have wifi capability?

This message was authored by: Bible1

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Yes I have a Wi-Fi  connection but I do not have broadband connection

This message was authored by: Bible1

Re: How do I connect my Sky+HD box to my broadband router using WiFi? I cannot access catch up etc

Tried this numerous times - still get the same manage

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