Hi, No sky signal being received and the box has been initialising all day.

[Clare49]

Hi, 

no signal is being received, the initialising message has been on screen all day. I've tried turning it all off and on, including the router, but nothing works. It's a sunny day and the dish is not being covered by anything. 

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky