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Discussion topic: Have paired my remote control to my sky had box but the mute and volume do not work to turn sound up

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Kittycat17
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Have paired my remote control to my sky had box but the mute and volume do not work to turn sound up

‎19 Mar 2022 10:30 AM

Have paired my remote control to my sky had box but the mute and volume do not work to turn sound up. Has anyone been able to resolve this thanks 😊 

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Annie+UK
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Superuser
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Re: Have paired my remote control to my sky had box but the mute and volume do not work to turn soun

‎19 Mar 2022 10:50 AM

Posted by a Superuser, not a Sky employee. Find out more

Yu don't pair the remote to your Sky Box, you pair it to your TV which in your case you seem to have not used the correct code

 

https://sky.uebv.com/

Annie  ( Please Note: I am Neurodivergent - ASD )
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Kittycat17
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Re: Have paired my remote control to my sky had box but the mute and volume do not work to turn soun

‎19 Mar 2022 02:13 PM

Hi sorry it was supposed to say tv🙈 I defo used correct code but thanks for getting back to me 😊

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