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Discussion topic: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Signal

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This message was authored by Eir1 This message was authored by: Eir1

Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Signal

Hi,

 

I had SKY Q, cancelled 2 yrs ago so set it back with mini boxes. Now I have no internet currently due to storm and want to put old Sky + HD Box i had kept in the attic on only to watch free channels BB1 ITV etc....  However  i am getting "No Signal" message when i try to connect the old box up.  The dish is still up as it has been for 20 od years.  (i cant remember if we had to change the dish togo from Sky HD to Sky Q??)

 

I still have the old sky card in the box.

 

Is this possible to do at all or will i not get a signal because i had cancelled 2 years ago and not used the sky +hd box for about 4 years until i've tried this week?

 

Thanks,

Eir


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

It won't work because the LNB on your dish (the electronic bit on the arm) was changed when you had Sky Q, and isn't compatible with Sky+.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

It won't work because the LNB on your dish (the electronic bit on the arm) was changed when you had Sky Q, and isn't compatible with Sky+.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

@Eir1 

 

Only a 'Freesat 4K' box will function through a Q LNB, and unfortunately those are c£150 even for the non-recording version.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Eir1
Topic Author
This message was authored by Eir1 This message was authored by: Eir1

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Ah ok i understsand why now.  Thank you both for your replies.  So any 'Freesat 4K' box (even if pricey) will work with the dish and LNB yes or does it have be manufactured within the last x number of years to be dcompatible?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

Just make sure any box is wideband compatible as that is what the Sky Q LNB is

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Eir1
Topic Author
This message was authored by Eir1 This message was authored by: Eir1

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Or Is it possible to buy a SKY Q box thats cheaper than a c£150 Freesat 4K Box instead perhaps from say Ebay?

This message was authored by Ellie_TV This message was authored by: Ellie_TV

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si


@Eir1 wrote:

Or Is it possible to buy a SKY Q box thats cheaper than a c£150 Freesat 4K Box instead perhaps from say Ebay?


No. All Sky Q boxes are owned by Sky. Any you see for sale on eBay are stolen property and Sky have the ability to remotely disable them. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

@Eir1 

You can't buy a Sky Q box… well, not legally. Any advertised for sale are stolen property. Sky Q boxes are loaned to Sky Q customers,m


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

@Eir1 wrote:

Or Is it possible to buy a SKY Q box thats cheaper than a c£150 Freesat 4K Box instead perhaps from say Ebay?


Sky Q boxes are usually Sky property so I'm unsure if they even work without a Sky subscription

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

@Eir1 wrote:

 

 does it have be manufactured within the last x number of years to be dcompatible?


It must have the '4K' branding, so by definition will be reasonably recent.  HD models wont work, even though that's the maximum resolution of Freesat signal.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si


@TimmyBGood wrote:

@Eir1 wrote:

 

 does it have be manufactured within the last x number of years to be dcompatible?


It must have the '4K' branding, so by definition will be reasonably recent.  HD models wont work, even though that's the maximum resolution of Freesat signal.


There are no Freesat signals there are are only DSat signals other than the Freesat epg stream🤔

 

In the past Freesat devices could receive the Astra UHD demo broadcast channel😉

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This message was authored by Mark39 This message was authored by: Mark39

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

I've no doubt you're correct but I'm also pretty sure everyone understands what is meant when 'Freesat' is used.

Eir1
Topic Author
This message was authored by Eir1 This message was authored by: Eir1

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Thank you all very much.  I didnt expect such a fab response.  I am truly grateful for you sharing all your knowledge.

Regards,

Eir

This message was authored by rscott This message was authored by: rscott

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

@TimmyBGood wrote:

@Eir1 wrote:

 

 does it have be manufactured within the last x number of years to be dcompatible?


It must have the '4K' branding, so by definition will be reasonably recent.  HD models wont work, even though that's the maximum resolution of Freesat signal.


There are no Freesat signals there are are only DSat signals other than the Freesat epg stream🤔

 

In the past Freesat devices could receive the Astra UHD demo broadcast channel😉


No standalone Freesat receiver has been capable of displaying the Astra UHD demo channel - the older devices couldn't output UHD and the newer one (badged 4k) isnt' able to process the channel. 

Some TVs with Freesat support could display the channel.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Had SKY Q, cancelled 2 yrs ago. Want to put old Sky + HD Box on for free channels, gettin No Si


@Mark39 wrote:

I've no doubt you're correct but I'm also pretty sure everyone understands what is meant when 'Freesat' is used.


Really ... there is absolutely no doubt about it🤔

 

Many continue to think the FTA broadcast channels are different😉

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