Got back from holiday to no satellite signal

[Lesley+F1]

I've just returned home after a week's holiday and my satellite signal is not working. Have tried all the advice re turning box off and restarting, checking for obstructions on dish etc, but no luck as yet. Do I need to book an engineer visit or has anyone else experienced this and knows why it has happened? Everything was absolutely fine when we left and the only thing that changed whilst we were away is that our internet was turned off but surely this wouldn't have affected the satellite signal? Any help would be gratefully received. Thanks.

[Annie+UK]

Could be a hardware fault or the dush has move slightly

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page

[Lesley+F1]

Thanks, will try to contact them as dish has been checked and there doesn't appear to have been any movement on it.